When it lands
This is where most importers hand over to someone else, and where most delays begin. Containers sit at the
port waiting for an unloading slot at a busy warehouse working against the clock.
We do it differently. The container comes to our own site in Castle Donington and our team unloads it
ourselves, taking as long as each car needs. It means less waiting at the port and a car that is in our hands,
and in our care, from the moment the doors open.
Getting the car ready to ship
- Run the fuel down, as shipping lines want it low
- Empty it of personal belongings
- Wash it, inside and underneath if it has been off-road
- Note any existing marks, and take your own photos too
- Hand over every key, and the locking wheel nut if it has one
- Switch off any alarm that might trip during the crossing
A clean underside is not just for show. UK biosecurity rules take soil and sand seriously, and a car that
has spent weekends in the dunes is worth a proper jet wash before it goes.
Shipping a motorbike? Bikes can travel crated or uncrated, and our motorbikes page
explains the difference.
Shipping questions
How long does shipping from the Gulf take?
In a container, usually 3 to 6 weeks at sea. RoRo can be quicker, at around 2 to 4 weeks from Abu Dhabi. Shipping lines choose their routes depending on conditions, so we always quote a range.
Is my car insured while it is at sea?
Transit insurance is available for the full value of the car, covering it against total loss or serious damage while it travels. We recommend it for every car.
Can I put belongings in the car?
Please do not. Loose items complicate customs at both ends and are not covered by transit insurance. Send household goods with your removal company and keep the car empty apart from its spare wheel and tools.
Do you ship anything other than cars?
Yes. We import hundreds of motorbikes a year, crated or uncrated, and we are happy to look at motorhomes and other vehicles too. Tell us what it is on the quote form and we will come back to you.